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This is a translation for your convenience. The German version is legally binding. Read the German version

Withdrawal information

For consumers buying digital products. Wording follows the statutory model.

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (Tom Schneider, Gottschalkring 16, 21073 Hamburg, Email: [email protected]) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Loss of the right of withdrawal

The right of withdrawal ends in the case of a contract for the supply of digital content not supplied on a tangible medium if we have begun performance of the contract after you have expressly consented to our beginning performance of the contract before the withdrawal period has expired, have acknowledged that you thereby lose your right of withdrawal once performance of the contract has begun, and we have provided you with confirmation of the contract on a durable medium (Section 356 (5) BGB).

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To Tom Schneider, Gottschalkring 16, 21073 Hamburg, Email: [email protected]:

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)

Ordered on (*)/received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if this form is notified on paper)

Date

(*) Delete as appropriate.

Last updated: October 25, 2026